It is hard to know the right questions to ask when you take your car to a VW mechanic for service or repair. You want to make sure the work is being done properly, and you want to make sure you are getting a fair deal, but how do you know what to ask? The three questions below are a great place to start.
#1 – What is wrong with my car?
Okay – so this is a pretty obvious point, but it is the best place to start. After the VW mechanic has had a chance to assess your vehicle, you’ll want to get a detailed list of the issues. Even if you don’t understand everything you are told, get something in writing so you can research it for yourself. With just a little bit of searching the web, you can get a ballpark price for common repairs. If something is way out of line with common pricing, you can ask for justification.
#2 – How long should it take to fix?
You need to know how long you will be without your vehicle. While the VW mechanic might not be able to give you an exact timeframe right from the start – especially for complex repairs – you should at least get an estimate. Knowing how long your repair may take will allow you to make arrangements while your car is in the shop.
#3 – Have you done this kind of work before?
This is a key question, as you don’t want the VW mechanic to be experimenting on your vehicle. Do your best to find an experienced shop, like Ottohaus of Charleston, so you can rest assured that the job will be done properly the first time. Thank you for taking a moment to visit our site, and please feel free to contact us right away!
